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Frequently Asked Questions

and above all...to the answers! We've grouped together additional information, clarifications and answers to specific questions here, to make your life easier. This section will be added to regularly.

Cultivation & Production

Do you have Vanilla essential oil ?

When it comes to vanilla, "essential oil" is incorrect and it is better to talk about absolute or extract, as traditional distillation (the method required for the designation “essenti...
DIY Perfumery & Cosmetics

How to use a product that is solid or pasty?

Some products have a solid, pasty or butter-like texture. For ease of use, gentle heating is recommended, depending on the type of consistency: - For frozen or hard products, gentle heating in a bain...
Delivery

Delivery countries

We currently ship to the following countries : Andorra Austria Belgium Bulgaria Croatia Cyprus Czech Republic Denmark Estonia Finland Germany Gibraltar Greece Hun...

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